Faq

Sizing

What size should I order?

We totally understand that all of our beautiful customers are different shapes and sizes, and sometimes it is difficult to shop online because you can't try anything on! We have created a general sizing guide to help you decide which size would be best for you.

We also try to provide specific details about each product in the description, so don't forget to check there! If you still have questions about that dress you're lusting after, just drop us a line online and we will try to provide any information you need to make your decision!

I’m unsure about a size or I have a fit question. How do I find this information?

We know the every one of our amazing customers has her own unique shape and size - that’s what makes you all beautiful! Please see our general sizing guide for general information on the fit of our mouth-watering new arrivals. If you still have questions about a specific item or measurement guidelines, get in touch with us and we’ll help you out!

Ordering

Can I place my order over the phone?

You've got our digits, and we would love to help you order over the phone!

To speed up the process, please have the product name(s) of the piece(s) you want to purchase on hand when you call. 

To check your order status, log in to your account and navigate to your order history. Don't worry, you can still check your order status online if you order over the phone or do not have an account. To must have your order number and billing zip code to check your order status if you do not have an account.

If you continue to receive error messages, please contact us.

I need to change something on my order. How can I do that?

Sometimes something happens and you need to change or cancel your order. We totally understand and are here to help, but you must contact us immediately! The fulfill-Mint Girls are always trying to beat their records, which means they pack and ship orders fast! Once they initially process your order in the warehouse (usually within 2-4 hours) we will be unable to change or cancel your order.